Shipping Policy

EasyTextNow is primarily a digital messaging service, but two things can be physically delivered.

Setup instruction letters

If you ask us to mail the incarcerated person a physical letter with their setup instructions (for when you cannot reach them another way), delivery through the corrections mail system can take up to 15 days, and is subject to the facility's mail handling and screening. This is a fallback — reaching them through your normal channels is much faster.

Photo prints

Photo prints ordered by the incarcerated person are produced by our print partner and mailed to the facility. Delivery timelines depend on production and, most of all, on the facility's incoming mail process; we cannot track or guarantee delivery inside a facility, and facilities may reject or delay mail under their own rules.

Questions

support@easytextnow.com — include the inmate's BOP number.

EasyTextNow® is a brand of BYTEWONDERS LLC. Questions? support@easytextnow.com.

To opt in to receive messages, text START to (201) 588-1328. Message frequency varies depending on customer interactions and replies. Text HELP for help. Text STOP to cancel. Message and data rates may apply. See our Privacy Policy and SMS Terms & Conditions.

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