Manage Subscription

No need to remember which email you used — just tell us who the account is for.

Use YOUR OWN email or phone — the one you paid with. Not the inmate's account email or texting number (those are ours, not yours).

For privacy, we never display any account details here. If your email has payments for this inmate, you'll receive a secure manage link by email — your subscription and payments are yours alone, independent of anyone else who may also support this person.

To opt in to receive messages, text START to (201) 588-1328. Message frequency varies depending on customer interactions and replies. Text HELP for help. Text STOP to cancel. Message and data rates may apply. See our Privacy Policy and SMS Terms & Conditions.

💬 Contact Us